# Personalised 4 Autism

*Operated by Personalised 4 Autism Limited.*

Personalised 4 Autism is a CQC-regulated home-care agency in Northampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 16/11/2017

## Practical info

- Postcode: NN4 7PA
- Registered manager: Cox, Toni
- Local authority: West Northamptonshire
- Region: East Midlands
- City: Northampton
- Last CQC check: 16/Nov/2017 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Quality assurance audits completed by manager and senior support workers with timely follow-up on shortfalls
  - Published: 2021-01-26
- Finding
  - Evidence: Directors professionally accredited in Autism and active in sharing best practice across the sector
  - Published: 2021-01-26
- Finding
  - Evidence: Regular supervision and annual appraisals for all staff including bank staff, linked to Care Certificate self-assessment
  - Published: 2021-01-26
- Finding
  - Evidence: Accessible complaints procedure including pictorial format for people with communication needs
  - Published: 2021-01-26
- Finding
  - Evidence: Strong community links including employment support, legal services, and co-produced leisure activities such as a dedicated Taekwondo group
  - Published: 2021-01-26
- Finding
  - Evidence: Detailed monthly incident and anxiety analysis identifying patterns by time, staff, activity, weather and diet
  - Published: 2021-01-26
- Finding
  - Evidence: Innovative training model where people who use the service deliver 'how to support me' packages to new staff
  - Published: 2021-01-26
- Finding
  - Evidence: Highly person-centred care plans written in an empowering approach, co-produced with people and families
  - Published: 2021-01-26
- Finding
  - Evidence: People and family members actively involved in recruiting new staff, including conducting their own interview panels
  - Published: 2021-01-26
- Finding
  - Evidence: Accessible and approachable management team promoting a person-centred culture
  - Published: 2017-11-16
- Finding
  - Evidence: Robust quality assurance system with monthly board meetings monitoring individual goals and swift action on shortfalls
  - Published: 2017-11-16
- Finding
  - Evidence: Active community participation and support to pursue individual interests
  - Published: 2017-11-16
- Finding
  - Evidence: Personalised transition planning when people moved into their own home
  - Published: 2017-11-16
- Finding
  - Evidence: Stable staffing team promoting consistent, dignified and respectful support
  - Published: 2017-11-16
- Finding
  - Evidence: Person-centred care planning with keyworker involvement of people and relatives in developing and reviewing plans
  - Published: 2017-11-16
- Finding
  - Evidence: MCA and DoLS compliance with appropriate Court of Protection applications and capacity assessments
  - Published: 2017-11-16
- Finding
  - Evidence: Relevant and ongoing training programme including autism-specific training and health and social care qualifications
  - Published: 2017-11-16
- Finding
  - Evidence: Staff knowledgeable about individual risk management and behaviour support strategies
  - Published: 2017-11-16
- Finding
  - Evidence: Safe medicines administration with staff training and monitoring systems in place
  - Published: 2017-11-16
- Finding
  - Evidence: Sufficient staffing levels with robust recruitment procedures and consistent one-to-one support provided as commissioned
  - Published: 2017-11-16

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-923621838

HomeCare Compass is an independent guide and is not affiliated with the CQC.