# Emma Way Associates

*Operated by Emma Way Associates Ltd.*

Emma Way Associates is a CQC-regulated home-care agency in Oakham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 22/09/2022

## Practical info

- Postcode: LE15 9NY
- Registered manager: Way, Emma
- Local authority: Rutland
- Region: East Midlands
- City: Oakham
- Last CQC check: 22/Sep/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Systems in place to support Mental Capacity Act compliance and least restrictive practice
  - Published: 2024-03-07
- Finding
  - Evidence: Robust incident learning processes used for service improvement and individual guidance
  - Published: 2024-03-07
- Finding
  - Evidence: Proactive and accessible leadership with managers responding promptly to people's feedback and concerns
  - Published: 2024-03-07
- Finding
  - Evidence: Strong multi-disciplinary working with medical, allied health, social care and legal professionals
  - Published: 2024-03-07
- Finding
  - Evidence: Skilled and experienced staff supported through tailored training aligned to each individual's specific needs
  - Published: 2024-03-07
- Finding
  - Evidence: Bespoke, person-centred care packages tailored to individuals with life-changing injuries, directed by the person receiving support
  - Published: 2024-03-07
- **record_keeping** _(minor)_
  - Evidence: improvements were required in supporting people with recruiting their staff in relation to maintaining robust records of reference checks.
  - Published: 2024-03-07

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9212605969

HomeCare Compass is an independent guide and is not affiliated with the CQC.