# Caring Bird Consultancy LTD

*Operated by Caring Bird Consultancy Ltd.*

Caring Bird Consultancy LTD is a CQC-regulated home-care agency in Barnsley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 31/05/2022

## Practical info

- Postcode: S75 6GZ
- Registered manager: Foster, Daphney
- Local authority: Barnsley
- Region: Yorkshire & Humberside
- City: Barnsley
- Last CQC check: 31/May/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Is the service caring?
  - Published: 2022-05-31

### effective

- Finding
  - Is the service effective?
  - Published: 2022-05-31

### Other

- Finding
  - Evidence: MCA principles followed and consent obtained before delivering care
  - Published: 2022-05-31
- Finding
  - Evidence: Good partnership working with other health and social care professionals (e.g. dietician)
  - Published: 2022-05-31
- Finding
  - Evidence: Effective quality monitoring and feedback systems via surveys and reviews
  - Published: 2022-05-31
- Finding
  - Evidence: Open, positive culture with approachable registered manager and good staff morale
  - Published: 2022-05-31
- Finding
  - Evidence: Effective infection prevention and control with appropriate PPE use
  - Published: 2022-05-31
- Finding
  - Evidence: Kind, caring staff praised by people and relatives ('They are all exceptional carers')
  - Published: 2022-05-31
- Finding
  - Evidence: Personalised, person-centred care plans with people involved in assessment and reviews
  - Published: 2022-05-31
- Finding
  - Evidence: Robust safeguarding systems with staff confident to raise concerns
  - Published: 2022-05-31
- Finding
  - Evidence: Safe medicines management with trained staff and regular competency reviews
  - Published: 2022-05-31
- Finding
  - Evidence: Consistent care visit times and a consistent staff team supporting good continuity of care
  - Published: 2022-05-31

### responsive

- Finding
  - Is the service responsive?
  - Published: 2022-05-31

### safe

- Finding
  - Is the service safe?
  - Published: 2022-05-31

### well_led

- Finding
  - Is the service well-led?
  - Published: 2022-05-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-9181961295

HomeCare Compass is an independent guide and is not affiliated with the CQC.