# Brighter Days Care at Home

*Operated by Brighter Days Care at Home Ltd.*

Brighter Days Care at Home is a CQC-regulated home-care agency in Salisbury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 15/07/2025

## Practical info

- Postcode: SP4 8HA
- Registered manager: Walters, Claire
- Local authority: Wiltshire
- Region: South West
- City: Salisbury
- Last CQC check: 15/Jul/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Management team promoted open, inclusive culture with five-year growth plan and contingency planning for crisis situations.
  - Published: 2025-06-11
- Finding
  - Evidence: Electronic medicines administration system with weekly auditing; single medicines error identified quickly and addressed with additional training.
  - Published: 2025-06-11
- Finding
  - Evidence: Strong partnership working with health and social care professionals, with positive feedback from external professionals about responsiveness and collaboration.
  - Published: 2025-06-11
- Finding
  - Evidence: Effective quality assurance including regular audits, staff competency spot checks, weekly medicines audits and electronic recording systems.
  - Published: 2025-06-11
- Finding
  - Evidence: Blended learning approach to staff training combining online, practical demonstration and shadowing; registered manager qualified to train in manual handling.
  - Published: 2025-06-11
- Finding
  - Evidence: Comprehensive, person-centred care plans incorporating preferences, routines, life history and regular reviews with involvement of people and relatives.
  - Published: 2025-06-11
- Finding
  - Evidence: Safe recruitment practices including DBS checks, references and work history verification; good staff retention supported by flexible working arrangements.
  - Published: 2025-06-11
- Finding
  - Evidence: Robust safeguarding systems with appropriate notifications to CQC and local authority safeguarding team; staff knowledgeable about signs of abuse.
  - Published: 2025-06-11
- Finding
  - Evidence: People and relatives consistently praised staff as kind, caring, professional and compassionate, with high satisfaction across all feedback channels.
  - Published: 2025-06-11

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-8888273983

HomeCare Compass is an independent guide and is not affiliated with the CQC.