# Havering Care Services Ltd

Havering Care Services Ltd is a CQC-regulated home-care agency in Hornchurch.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 15/10/2021

## Practical info

- Postcode: RM11 2JS
- Registered manager: Gupta, Sharla
- Local authority: Havering
- Region: London
- City: Hornchurch
- Last CQC check: 03/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider kept up to date with government and local guidance on self-isolation, visiting and outbreaks
  - Published: 2022-03-03
- Finding
  - Evidence: Registered manager carried out infection control audits and a daily cleaning schedule was in place
  - Published: 2022-03-03
- Finding
  - Evidence: All staff completed relevant infection control and PPE training, with correct and safe PPE use observed
  - Published: 2022-03-03
- Finding
  - Evidence: Sufficient staffing levels maintained, with agency staff used to cover when needed
  - Published: 2022-03-03
- Finding
  - Evidence: Visiting professionals required to provide evidence of COVID-19 vaccination and staff took daily LFT tests before starting work
  - Published: 2022-03-03
- Finding
  - Evidence: Robust visitor protocols including lateral flow testing, PPE provision, temperature checks and a dedicated visitor pod with handwashing facilities
  - Published: 2022-03-03

### safe

- Finding
  - How well are people protected by the prevention and control of infection?
  - Published: 2022-03-03
- Finding
  - Staffing - measures in place to mitigate risks associated with COVID-19 related staff pressures
  - Published: 2022-03-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-8647289536

HomeCare Compass is an independent guide and is not affiliated with the CQC.