# Care Dynamics Ltd

*Operated by Care Dynamics Limited.*

Care Dynamics Ltd is a CQC-regulated home-care agency in Bournemouth.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Good |
| Well-led | Good |

Rating published: 15/02/2019

## Practical info

- Postcode: BH1 1AX
- Registered manager: Garland, Clare
- Local authority: Bournemouth, Christchurch and Poole
- Region: South West
- City: Bournemouth
- Last CQC check: 16/Jan/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Proactive community engagement including partnership with an older people's charity
  - Published: 2024-01-16
- Finding
  - Evidence: Positive staff culture with high morale and staff feeling comfortable raising concerns
  - Published: 2024-01-16
- Finding
  - Evidence: Effective quality assurance systems including daily review of accidents and incidents and spot checks
  - Published: 2024-01-16
- Finding
  - Evidence: Strong, visible leadership described as 'present', 'contactable' and willing to 'go the extra mile'
  - Published: 2024-01-16
- Finding
  - Evidence: Robust safeguarding response including reflective supervisions, action plans and lessons-learnt communications
  - Published: 2024-01-16
- Finding
  - Evidence: Effective use of technology for live staff location monitoring and emergency cover arrangements
  - Published: 2024-01-16
- Finding
  - Evidence: Consistent staffing teams who knew people well, supporting person-centred care
  - Published: 2024-01-16
- Finding
  - Evidence: Medicines managed safely including adherence to STOMP principles for people with a learning disability or autism
  - Published: 2024-01-16
- Finding
  - Evidence: People felt safe and spoke positively about staff: 'These carers have saved my life', 'Everyone is so kind'
  - Published: 2024-01-16
- **record_keeping** _(moderate)_
  - Evidence: Staff employment histories were not explored fully as required by the regulations and the provider's policy.
  - Published: 2024-01-16

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-862627253

HomeCare Compass is an independent guide and is not affiliated with the CQC.