# Cavalry Healthcare

*Operated by Cavalry Healthcare Ltd.*

Cavalry Healthcare is a CQC-regulated home-care agency in Liverpool.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 27/09/2022

## Practical info

- Postcode: L22 0PJ
- Registered manager: Thomas, Julie
- Local authority: Sefton
- Region: North West
- City: Liverpool
- Last CQC check: 27/Sep/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-10-18
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-10-18
- Finding
  - Ensuring people are well treated and supported; equality and diversity
  - Published: 2022-10-18

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance (MCA)
  - Published: 2022-10-18
- Finding
  - Assessing people's needs and choices; delivering care in line with standards
  - Published: 2022-10-18
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-10-18
- Finding
  - Staff working with other agencies; supporting people to access healthcare
  - Published: 2022-10-18
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-10-18

### Other

- Finding
  - Evidence: Effective partnership working with healthcare professionals leading to reduced hospital admissions
  - Published: 2022-10-18
- Finding
  - Evidence: Open, positive leadership culture with robust quality assurance framework and action plans
  - Published: 2022-10-18
- Finding
  - Evidence: Strong end of life care including collaboration with community palliative care team and training delivered to other services
  - Published: 2022-10-18
- Finding
  - Evidence: Outstanding examples of going above and beyond (e.g. funded care package, talking birthday card, winter wonderland)
  - Published: 2022-10-18
- Finding
  - Evidence: Robust infection prevention and control practices including COVID-19 measures
  - Published: 2022-10-18
- Finding
  - Evidence: Effective risk assessments reviewed regularly by nursing staff in liaison with people and professionals
  - Published: 2022-10-18
- Finding
  - Evidence: Strong staff training and induction with ongoing supervision and competency reviews
  - Published: 2022-10-18
- Finding
  - Evidence: Thorough recruitment checks involving people and families to ensure right fit
  - Published: 2022-10-18

### responsive

- Finding
  - Meeting people's communication needs
  - Published: 2022-10-18
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-10-18
- Finding
  - End of life care and support
  - Published: 2022-10-18
- Finding
  - Supporting people to develop and maintain relationships and follow interests
  - Published: 2022-10-18
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2022-10-18

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-10-18
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-18
- Finding
  - Staffing and recruitment
  - Published: 2022-10-18
- Finding
  - Using medicines safely
  - Published: 2022-10-18
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-10-18

### well_led

- Finding
  - Understanding and acting on the duty of candour
  - Published: 2022-10-18
- Finding
  - Engaging and involving people, public and staff; working in partnership with others
  - Published: 2022-10-18
- Finding
  - Managers and staff clear about roles, quality performance, risks and regulatory requirements
  - Published: 2022-10-18
- Finding
  - Promoting a positive, person-centred, open, inclusive and empowering culture
  - Published: 2022-10-18

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-8607670975

HomeCare Compass is an independent guide and is not affiliated with the CQC.