# Spectrum Social Care Limited

*Operated by Spectrum Social Care Ltd.*

Spectrum Social Care Limited is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/12/2023

## Practical info

- Postcode: S2 4QX
- Registered manager: Whiting, Chloe
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 14/Dec/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider worked in partnership with other agencies to ensure people received the care they needed.
  - Published: 2023-12-14
- Finding
  - Evidence: Duty of candour requirements were met; provider was open and honest when things went wrong.
  - Published: 2023-12-14
- Finding
  - Evidence: People and relatives were involved in the service; one relative said 'I would highly recommend, they are efficient and good at communication.'
  - Published: 2023-12-14
- Finding
  - Evidence: Staff felt well supported by the registered manager and reported a positive, inclusive workplace culture.
  - Published: 2023-12-14
- Finding
  - Evidence: Infection prevention and control practices were safe, with access to PPE and an up-to-date policy.
  - Published: 2023-12-14
- Finding
  - Evidence: Robust recruitment checks carried out including criminal record checks, references, and employment history.
  - Published: 2023-12-14
- Finding
  - Evidence: Sufficient risk assessments were in place, reviewed regularly, and gave staff clear guidance on supporting people safely.
  - Published: 2023-12-14
- Finding
  - Evidence: Staff demonstrated strong safeguarding knowledge and had received appropriate training to recognise and report abuse.
  - Published: 2023-12-14
- **governance** _(minor)_
  - Evidence: The registered manager had a range of checks and audits in place. We found that audits in relation to checking medicines needed strengthening and embedding into practice.
  - Published: 2023-12-14
- **medication_management** _(moderate)_
  - Evidence: Medicines administration records (MARs) we not always completed in line with best practice guidance. For example, handwritten entries were not signed, and times 'as and when' required medicines were administered were not clearly recorded.
  - Published: 2023-12-14

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-12-14
- Finding
  - Preventing and controlling infection
  - Published: 2023-12-14
- Finding
  - Staffing and recruitment
  - Published: 2023-12-14
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-12-14
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-12-14
- Finding
  - Using medicines safely
  - Published: 2023-12-14

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-12-14
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering; Duty of candour
  - Published: 2023-12-14
- Finding
  - Engaging and involving people using the service, the public and staff; Continuous learning and improving care
  - Published: 2023-12-14
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2023-12-14

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-833351696

HomeCare Compass is an independent guide and is not affiliated with the CQC.