# Yourlife (Colchester)

*Operated by Yourlife Management Services Limited.*

Yourlife (Colchester) is a CQC-regulated home-care agency in Colchester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 22/06/2021

## Practical info

- Postcode: CO2 7WE
- Registered manager: Baines, Jennifer
- Local authority: Essex
- Region: East
- City: Colchester
- Last CQC check: 22/Jun/2021 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: End of life preferences recorded in advance care plans, including DNACPR documentation.
  - Published: 2021-06-22
- Finding
  - Evidence: Positive, open culture with a visible registered manager and staff feeling supported and valued.
  - Published: 2021-06-22
- Finding
  - Evidence: Effective quality assurance systems including infection control audits, spot checks, and regular supervision.
  - Published: 2021-06-22
- Finding
  - Evidence: Communication needs were assessed and recorded, including accessible formats for people with sensory impairments.
  - Published: 2021-06-22
- Finding
  - Evidence: People and relatives were fully involved in care planning and review meetings, with personalised care plans reflecting individual preferences and goals.
  - Published: 2021-06-22
- Finding
  - Evidence: Staff received thorough induction including e-learning, shadowing, and attainment of the Care Certificate during probation.
  - Published: 2021-06-22
- Finding
  - Evidence: Robust medicines management including daily audits, unannounced competency checks, and prompt rectification of minor paperwork errors.
  - Published: 2021-06-22
- Finding
  - Evidence: Consistent staffing team with contingency plans for short-notice absences; relatives noted limited staff changes.
  - Published: 2021-06-22
- Finding
  - Evidence: Staff had received safeguarding training and knew how to recognise and report abuse, with confidence in the registered manager to act on concerns.
  - Published: 2021-06-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-8025248665

HomeCare Compass is an independent guide and is not affiliated with the CQC.