# Autism Anglia Supported Living

*Operated by Autism Anglia.*

Autism Anglia Supported Living is a CQC-regulated home-care agency in Colchester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/08/2022

## Practical info

- Postcode: CO4 9YQ
- Registered manager: Wolton, Laura
- Local authority: Essex
- Region: East
- City: Colchester
- Last CQC check: 24/Aug/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-09-21
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-09-21
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-09-21

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-09-21
- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2022-09-21
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-09-21
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-09-21
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-09-21

### Other

- Finding
  - Evidence: Good MCA understanding with clear capacity assessments and best interest decisions
  - Published: 2022-09-21
- Finding
  - Evidence: Strong family engagement and overwhelmingly positive relative feedback
  - Published: 2022-09-21
- Finding
  - Evidence: Robust governance with electronic oversight system and trustee involvement reducing risk of closed cultures
  - Published: 2022-09-21
- Finding
  - Evidence: Safe medicines management including STOMP principles to reduce over-medication
  - Published: 2022-09-21
- Finding
  - Evidence: Holistic multi-disciplinary approach including in-house occupational therapy, behaviour practitioner and speech and language therapy
  - Published: 2022-09-21
- Finding
  - Evidence: Effective safeguarding practice with staff trained to recognise and report abuse
  - Published: 2022-09-21
- Finding
  - Evidence: Strong support for communication needs using Makaton, Talking Mats, pictures and symbols
  - Published: 2022-09-21
- Finding
  - Evidence: Person-centred care aligned with Right Support, Right Care, Right Culture principles
  - Published: 2022-09-21
- **medication_management** _(minor)_
  - Evidence: On one occasion, after a medicine error the registered manager had checked a member of staff had received refresher training as planned.
  - Published: 2022-09-21
- **staff_training** _(minor)_
  - Evidence: There was scope to increase involvement from people and their families in planning and delivering training and developing staff skills, in line with best practice.
  - Published: 2022-09-21

### responsive

- Finding
  - End of life care and support
  - Published: 2022-09-21
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-09-21
- Finding
  - Meeting people's communication needs
  - Published: 2022-09-21
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-09-21

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-09-21
- Finding
  - Using medicines safely
  - Published: 2022-09-21
- Finding
  - Staffing and recruitment
  - Published: 2022-09-21
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-09-21
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-09-21

### well_led

- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; duty of candour
  - Published: 2022-09-21
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-09-21
- Finding
  - Engaging and involving people using the service, the public and staff; Continuous learning and improving care; Working in partnership with others
  - Published: 2022-09-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7969686455

HomeCare Compass is an independent guide and is not affiliated with the CQC.