# Viable Care Services

*Operated by Viable Care Services Limited.*

Viable Care Services is a CQC-regulated home-care agency in Wakefield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 25/11/2022

## Practical info

- Postcode: WF1 4FZ
- Registered manager: Tolley, Definate
- Local authority: Wakefield
- Region: Yorkshire & Humberside
- City: Wakefield
- Last CQC check: 25/Nov/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: People and relatives provided consistently positive feedback about the quality and compassion of care.
  - Published: 2022-12-21
- Finding
  - Evidence: Effective partnership working with district nurses, GPs and other community health professionals.
  - Published: 2022-12-21
- Finding
  - Evidence: Registered manager was approachable, carried out spot checks and regular quality audits to maintain standards.
  - Published: 2022-12-21
- Finding
  - Evidence: Care plans were person-centred, regularly reviewed and developed with involvement of people and relatives.
  - Published: 2022-12-21
- Finding
  - Evidence: Staff were up to date with training, received induction, supervision and appraisal from the registered manager.
  - Published: 2022-12-21
- Finding
  - Evidence: Risk assessments identified and reduced risks; medicines administered safely with regular MAR audits.
  - Published: 2022-12-21
- Finding
  - Evidence: Staff received safeguarding training and understood their responsibilities to protect people from abuse.
  - Published: 2022-12-21
- Finding
  - Evidence: People were supported by a regular team of staff who knew them well, promoting continuity of care.
  - Published: 2022-12-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7946718765

HomeCare Compass is an independent guide and is not affiliated with the CQC.