# Alliance Care Ltd

Alliance Care Ltd is a CQC-regulated home-care agency in Droitwich.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 03/08/2022

## Practical info

- Postcode: WR9 8AN
- Registered manager: Logan, Mara
- Local authority: Worcestershire
- Region: West Midlands
- City: Droitwich
- Last CQC check: 03/Aug/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Communication needs were assessed and pictorial formats used to support care planning involvement
  - Published: 2022-08-03
- Finding
  - Evidence: Staff advocated for people with funding agencies to secure additional care when needed
  - Published: 2022-08-03
- Finding
  - Evidence: End of life care was sensitively delivered with senior staff supporting both people and care staff
  - Published: 2022-08-03
- Finding
  - Evidence: Registered manager conducted spot checks on staff practice and infection control
  - Published: 2022-08-03
- Finding
  - Evidence: Relatives felt encouraged to ask for additional support and reported a collaborative culture
  - Published: 2022-08-03
- Finding
  - Evidence: Care plans reflected people's needs, preferences, histories and were updated as needs changed
  - Published: 2022-08-03
- Finding
  - Evidence: Staff received appropriate training including induction, shadowing and competency checks for medicines
  - Published: 2022-08-03
- Finding
  - Evidence: People developed close bonds with regular staff who knew their needs well
  - Published: 2022-08-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7939893436

HomeCare Compass is an independent guide and is not affiliated with the CQC.