# Yourlife (Oakham)

*Operated by Yourlife Management Services Limited.*

Yourlife (Oakham) is a CQC-regulated home-care agency in Oakham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 09/06/2022

## Practical info

- Postcode: LE15 6DF
- Registered manager: Jennings, Melanie
- Local authority: Rutland
- Region: East Midlands
- City: Oakham
- Last CQC check: 09/Jun/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong working relationships with partner agencies, with referrals made appropriately and duty of candour policy understood and applied.
  - Published: 2022-06-09
- Finding
  - Evidence: Staff understood MCA principles and supported people in the least restrictive way, respecting autonomy and consent.
  - Published: 2022-06-09
- Finding
  - Evidence: People-led activities promoted independence and social engagement within the retirement village community.
  - Published: 2022-06-09
- Finding
  - Evidence: People's communication needs were met, including use of hearing induction loops and provision of information in alternative formats.
  - Published: 2022-06-09
- Finding
  - Evidence: Registered manager maintained an open-door culture, undertook daily walk rounds, and completed monthly audits of accidents and incidents.
  - Published: 2022-06-09
- Finding
  - Evidence: Care plans were personalised, reflecting physical, mental health, social, cultural and religious needs, enabling person-centred support.
  - Published: 2022-06-09
- Finding
  - Evidence: Staff recruited safely with DBS checks completed before commencement; consistent staffing ensured people received care from familiar carers.
  - Published: 2022-06-09
- Finding
  - Evidence: Medicines administered safely with body maps, policy adherence, and competency checks completed by the registered manager.
  - Published: 2022-06-09
- Finding
  - Evidence: Comprehensive risk assessments and daily logs maintained, with handover meetings ensuring continuity of information between staff shifts.
  - Published: 2022-06-09

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7926829289

HomeCare Compass is an independent guide and is not affiliated with the CQC.