# Solsken Limited

Solsken Limited is a CQC-regulated home-care agency in Crewe.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 18/01/2023

## Practical info

- Postcode: CW1 6UZ
- Registered manager: Chadwick, Leanne
- Local authority: Cheshire East
- Region: North West
- City: Crewe
- Last CQC check: 18/Jan/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Understanding and involvement of clients and those close to them
  - Published: 2023-01-18
- Finding
  - Emotional support
  - Published: 2023-01-18
- Finding
  - Compassionate care
  - Published: 2023-01-18

### effective

- Finding
  - Consent, Mental Capacity Act and Deprivation of Liberty Safeguards
  - Published: 2023-01-18
- Finding
  - Multidisciplinary working
  - Published: 2023-01-18
- Finding
  - Competent staff
  - Published: 2023-01-18
- Finding
  - Client outcomes
  - Published: 2023-01-18
- Finding
  - Pain relief
  - Published: 2023-01-18
- Finding
  - Nutrition and hydration
  - Published: 2023-01-18
- Finding
  - Evidence-based care and treatment
  - Published: 2023-01-18

### Other

- Finding
  - Evidence: Service improved from Inadequate (February 2022) to Good across all five key questions, exiting special measures.
  - Published: 2023-01-18

### responsive

- Finding
  - Learning from complaints and concerns
  - Published: 2023-01-18
- Finding
  - Access and flow
  - Published: 2023-01-18
- Finding
  - Meeting people's individual needs
  - Published: 2023-01-18
- Finding
  - Service planning and delivery to meet the needs of local people
  - Published: 2023-01-18

### safe

- Finding
  - Incidents
  - Published: 2023-01-18
- Finding
  - Medicines
  - Published: 2023-01-18
- Finding
  - Records
  - Published: 2023-01-18
- Finding
  - Staffing
  - Published: 2023-01-18
- Finding
  - Assessing and responding to client risk
  - Published: 2023-01-18
- Finding
  - Environment and equipment
  - Published: 2023-01-18
- Finding
  - Cleanliness, infection control and hygiene
  - Published: 2023-01-18
- Finding
  - Safeguarding
  - Published: 2023-01-18
- Finding
  - Mandatory training
  - Published: 2023-01-18

### well_led

- Finding
  - Information management
  - Published: 2023-01-18
- Finding
  - Management of risk, issues and performance
  - Published: 2023-01-18
- Finding
  - Governance
  - Published: 2023-01-18
- Finding
  - Culture
  - Published: 2023-01-18
- Finding
  - Vision and strategy
  - Published: 2023-01-18
- Finding
  - Leadership
  - Published: 2023-01-18

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7817576366

HomeCare Compass is an independent guide and is not affiliated with the CQC.