# Nation Home Care Limited

Nation Home Care Limited is a CQC-regulated home-care agency in Wembley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 25/11/2025

## Practical info

- Postcode: HA9 7NE
- Registered manager: Jama, Fardosa
- Local authority: Brent
- Region: London
- City: Wembley
- Last CQC check: 25/Nov/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-16
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-06-16
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-16

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-16
- Finding
  - Staff working with other agencies; supporting people to live healthier lives and access healthcare services
  - Published: 2022-06-16
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-06-16
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-16
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-06-16

### Other

- Finding
  - Evidence: Effective quality monitoring through spot checks and audits leading to improvements
  - Published: 2022-06-16
- Finding
  - Evidence: Approachable registered manager with good communication and responsive to feedback
  - Published: 2022-06-16
- Finding
  - Evidence: Mental Capacity Act principles followed with clearly recorded capacity assessments
  - Published: 2022-06-16
- Finding
  - Evidence: Effective infection prevention and control practices including PPE spot checks during COVID-19
  - Published: 2022-06-16
- Finding
  - Evidence: Person-centred care plans considering religious, cultural, dietary and sensory needs
  - Published: 2022-06-16
- Finding
  - Evidence: Robust recruitment including DBS checks before staff started working
  - Published: 2022-06-16
- Finding
  - Evidence: Reliable regular staff who arrived on time and stayed the agreed amount of time; no missed visits
  - Published: 2022-06-16
- Finding
  - Evidence: Staff received medicines training with competency assessments and observations
  - Published: 2022-06-16

### responsive

- Finding
  - End of life care and support
  - Published: 2022-06-16
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-16
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-16
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-06-16

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-06-16
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-16
- Finding
  - Using medicines safely
  - Published: 2022-06-16
- Finding
  - Staffing and recruitment
  - Published: 2022-06-16
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-16
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-16

### well_led

- Finding
  - Engaging and involving people using the service, the public and staff; working in partnership with others
  - Published: 2022-06-16
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements; continuous learning and improving care
  - Published: 2022-06-16
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2022-06-16
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-06-16

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7804836914

HomeCare Compass is an independent guide and is not affiliated with the CQC.