# GAIN Care Limited - Leeds

*Operated by Gain Care Limited.*

GAIN Care Limited - Leeds is a CQC-regulated home-care agency in Leeds.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 03/09/2025

## Practical info

- Postcode: LS10 2RU
- Registered manager: Mudoti, Nettie
- Local authority: Leeds
- Region: Yorkshire & Humberside
- City: Leeds
- Last CQC check: 03/Sep/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-05-07
- Finding
  - Supporting people to express their views and be involved in making decisions
  - Published: 2022-05-07
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-05-07

### effective

- Finding
  - Staff working with other agencies and supporting access to healthcare
  - Published: 2022-05-07
- Finding
  - Supporting people to eat and drink enough
  - Published: 2022-05-07
- Finding
  - Assessing people's needs and choices
  - Published: 2022-05-07
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-05-07
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-05-07

### Other

- Finding
  - Evidence: Good partnership working with district nurses, hospice, GPs and commissioners
  - Published: 2022-05-07
- Finding
  - Evidence: Registered manager was approachable and the service had an open, candid culture
  - Published: 2022-05-07
- Finding
  - Evidence: Staff received induction, shadowing and regular monthly supervision
  - Published: 2022-05-07
- Finding
  - Evidence: Safe infection control practices with adequate PPE in line with national guidance
  - Published: 2022-05-07
- Finding
  - Evidence: Staff arrived on time and there were no missed visits; care provided by a consistent team
  - Published: 2022-05-07
- Finding
  - Evidence: People and relatives reported staff were kind, caring and respected dignity and privacy
  - Published: 2022-05-07
- **person_centred_care** _(minor)_
  - Evidence: Records did not always evidence regular reviews were taking place... this still did not show what had changed following a review or who had been involved.
  - Published: 2022-05-07
- **end_of_life_care** _(minor)_
  - Evidence: people's care plans did not always detail people's particular end of life care wishes
  - Published: 2022-05-07
- **care_planning** _(moderate)_
  - Evidence: People's care plans were centred around their needs... However, end of life wishes were not recorded.
  - Published: 2022-05-07
- **governance** _(moderate)_
  - Evidence: Quality assurance systems... had not always been effective in identifying and driving the necessary improvements.
  - Published: 2022-05-07

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-05-07
- Finding
  - Meeting people's communication needs
  - Published: 2022-05-07
- Finding
  - Planning personalised care to ensure choice and control
  - Published: 2022-05-07
- Finding
  - End of life care and support
  - Published: 2022-05-07

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-05-07
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-05-07
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-05-07
- Finding
  - Using medicines safely
  - Published: 2022-05-07
- Finding
  - Staffing and recruitment
  - Published: 2022-05-07

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-05-07
- Finding
  - Promoting a positive culture that is person-centred, open and inclusive
  - Published: 2022-05-07
- Finding
  - Managers and staff being clear about roles, quality, risks and regulatory requirements
  - Published: 2022-05-07

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7708289972

HomeCare Compass is an independent guide and is not affiliated with the CQC.