# GPS Care Services

*Operated by GPS Care Services Ltd.*

GPS Care Services is a CQC-regulated home-care agency in Barnsley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/06/2025

## Practical info

- Postcode: S71 1HT
- Registered manager: Mzila, Thamsanqa
- Local authority: Barnsley
- Region: Yorkshire & Humberside
- City: Barnsley
- Last CQC check: 24/Jun/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions; respecting privacy, dignity and independence
  - Published: 2025-12-12
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2025-12-12

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2025-12-12
- Finding
  - Staff working with other agencies; supporting people to live healthier lives
  - Published: 2025-12-12
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2025-12-12
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2025-12-12
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2025-12-12

### Other

- Finding
  - Evidence: People and relatives were consistently complimentary about the caring nature of staff.
  - Published: 2025-12-12
- Finding
  - Evidence: Record keeping systems were much improved, now stored electronically and organised securely.
  - Published: 2025-12-12
- Finding
  - Evidence: Management team were hands-on, approachable and involved in direct care delivery.
  - Published: 2025-12-12
- Finding
  - Evidence: Staff demonstrated a practical awareness of the need to gain consent before providing care.
  - Published: 2025-12-12
- Finding
  - Evidence: Care plans were person-centred and people were fully involved in decisions about their care.
  - Published: 2025-12-12
- Finding
  - Evidence: Medicines were now managed safely with accurate and up-to-date administration records.
  - Published: 2025-12-12
- Finding
  - Evidence: Staff arrived on time and call schedules were well managed.
  - Published: 2025-12-12
- Finding
  - Evidence: People received support from the same core group of staff, promoting good continuity of care.
  - Published: 2025-12-12
- Finding
  - Evidence: Recruitment practices much improved with appropriate background checks completed for all staff.
  - Published: 2025-12-12
- Finding
  - Evidence: Significant improvements made since last inspection; provider no longer in breach of regulations 9, 12, 18 and 19.
  - Published: 2025-12-12
- **supervision_appraisal** _(minor)_
  - Evidence: the management team carried out spot checks on staff, but this practice was not well-embedded as this process was newly established.
  - Published: 2025-12-12
- **governance** _(moderate)_
  - Evidence: the provider's safeguarding policy did not reference the local authority's safeguarding process.
  - Published: 2025-12-12

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2025-12-12
- Finding
  - Meeting people's communication needs
  - Published: 2025-12-12
- Finding
  - Planning personalised care to ensure people have choice and control; end of life care and support
  - Published: 2025-12-12

### safe

- Finding
  - Learning lessons when things go wrong; safeguarding people from the risk of abuse
  - Published: 2025-12-12
- Finding
  - Preventing and controlling infection
  - Published: 2025-12-12
- Finding
  - Using medicines safely
  - Published: 2025-12-12
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2025-12-12
- Finding
  - Staffing and recruitment
  - Published: 2025-12-12

### well_led

- Finding
  - Working in partnership with others
  - Published: 2025-12-12
- Finding
  - How the provider understands and acts on the duty of candour; engaging and involving people and staff
  - Published: 2025-12-12
- Finding
  - Managers and staff being clear about their roles; understanding quality performance, risks and regulatory requirements; continuous learning; promoting a positive culture
  - Published: 2025-12-12

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7502901634

HomeCare Compass is an independent guide and is not affiliated with the CQC.