# Gable Healthcare Services Ltd

*Operated by Gable Healthcare services Limited.*

Gable Healthcare Services Ltd is a CQC-regulated home-care agency in Northampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: NN3 6AQ
- Registered manager: Chitura, Crispen
- Local authority: West Northamptonshire
- Region: East Midlands
- City: Northampton
- Last CQC check: 29/Apr/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-10-19
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-10-19
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-10-19

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-10-19
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
  - Published: 2022-10-19
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-10-19
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-10-19
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-10-19

### Other

- Finding
  - Evidence: Staff matched to people based on shared language, supporting cultural and communication needs.
  - Published: 2022-10-19
- Finding
  - Evidence: Strong duty of candour culture with open, transparent incident investigation and learning shared across the team.
  - Published: 2022-10-19
- Finding
  - Evidence: Effective governance and audit processes identified areas for improvement, with an electronic care planning system being introduced.
  - Published: 2022-10-19
- Finding
  - Evidence: Person-centred care plans included communication support, pictorial aids and accessible information in line with the Accessible Information Standard.
  - Published: 2022-10-19
- Finding
  - Evidence: Highly positive feedback from health and social care professionals regarding end of life care delivery.
  - Published: 2022-10-19
- Finding
  - Evidence: Medicines administration records were completed correctly and staff competency in medicines was regularly assessed.
  - Published: 2022-10-19

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-10-19
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2022-10-19
- Finding
  - Meeting people's communication needs
  - Published: 2022-10-19
- Finding
  - End of life care and support
  - Published: 2022-10-19
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-10-19

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-10-19
- Finding
  - Preventing and controlling infection
  - Published: 2022-10-19
- Finding
  - Using medicines safely
  - Published: 2022-10-19
- Finding
  - Staffing and recruitment
  - Published: 2022-10-19
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-10-19
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-19

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-10-19
- Finding
  - Continuous learning and improving care
  - Published: 2022-10-19
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-10-19
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-10-19
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-10-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7298276380

HomeCare Compass is an independent guide and is not affiliated with the CQC.