# Maia Specialist Injury Rehabilitation Services

*Operated by Maia Rehabilitation Limited.*

Maia Specialist Injury Rehabilitation Services is a CQC-regulated home-care agency in Bedford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 25/11/2022

## Practical info

- Postcode: MK41 7PH
- Registered manager: Coventry, Louise
- Local authority: Bedford
- Region: East
- City: Bedford
- Last CQC check: 25/Nov/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Effective working partnerships with a wide array of health professionals to promote good outcomes.
  - Published: 2023-02-02
- Finding
  - Evidence: Positive culture promoted continuous improvement, with staff passionate about supporting people to regain independence.
  - Published: 2023-02-02
- Finding
  - Evidence: Registered manager carried out audits, acted promptly on findings, and maintained an open, honest culture with duty of candour.
  - Published: 2023-02-02
- Finding
  - Evidence: Staff supported people with communication needs including 'communication passports' designed with other professionals.
  - Published: 2023-02-02
- Finding
  - Evidence: People and relatives were involved in care planning at every stage; care plans were person-centred and focused on individual likes and dislikes.
  - Published: 2023-02-02
- Finding
  - Evidence: Staff received specific training for people's health conditions, regular supervisions and competency assessments.
  - Published: 2023-02-02
- Finding
  - Evidence: Staff were trained in safeguarding and knew how to report concerns; risk assessments provided clear guidance for supporting independence safely.
  - Published: 2023-02-02

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-7232486977

HomeCare Compass is an independent guide and is not affiliated with the CQC.