# Living Ambitions Limited - Essex

*Operated by Living Ambitions Limited.*

Living Ambitions Limited - Essex is a CQC-regulated home-care agency in Colchester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: CO2 8JX
- Registered manager: Lione, David
- Local authority: Essex
- Region: East
- City: Colchester
- Last CQC check: 22/Dec/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-07-06
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-07-06
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-07-06

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-07-06
- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2022-07-06
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-07-06
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-07-06
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-07-06

### Other

- Finding
  - Evidence: Effective infection prevention and control during the COVID-19 pandemic
  - Published: 2022-07-06
- Finding
  - Evidence: Strong leadership driving cultural change, improved oversight, and partnership working with local authority and CQC
  - Published: 2022-07-06
- Finding
  - Evidence: Caring, respectful staff who knew people well and supported communication using Makaton and personalised methods
  - Published: 2022-07-06
- Finding
  - Evidence: Improved staff training systems and induction, including for agency staff
  - Published: 2022-07-06
- Finding
  - Evidence: Staff supported people with medicines safely, applying STOMP principles to avoid over-medication
  - Published: 2022-07-06
- Finding
  - Evidence: New registered manager had introduced effective systems to manage safeguarding and incident investigations, leading to no longer being in breach of Regulations 12, 13, 17 and 18
  - Published: 2022-07-06
- **record_keeping** _(minor)_
  - Evidence: We found gaps in some people's records about these appointments which had taken place, however this was being addressed and was already improving.
  - Published: 2022-07-06
- **staffing_levels** _(moderate)_
  - Evidence: Relatives told us the high turnover of staff affected how much people went out.
  - Published: 2022-07-06

### responsive

- Finding
  - End of life care and support
  - Published: 2022-07-06
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-07-06
- Finding
  - Meeting people's communication needs
  - Published: 2022-07-06
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-07-06
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation; support to follow interests and activities
  - Published: 2022-07-06

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-07-06
- Finding
  - Using medicines safely
  - Published: 2022-07-06
- Finding
  - Staffing and recruitment
  - Published: 2022-07-06
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-07-06
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-07-06

### well_led

- Finding
  - Working in partnership with others; Continuous learning and improving care; Duty of candour
  - Published: 2022-07-06
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-07-06
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-07-06
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-07-06

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-721211510

HomeCare Compass is an independent guide and is not affiliated with the CQC.