# FCM Healthcare Agency

FCM Healthcare Agency is a CQC-regulated home-care agency in Northampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/07/2023

## Practical info

- Postcode: NN6 0RT
- Registered manager: Bellony, Dorcas
- Local authority: West Northamptonshire
- Region: East Midlands
- City: Northampton
- Last CQC check: 13/Jul/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider attending local providers network for continuous learning and improvement
  - Published: 2023-07-13
- Finding
  - Evidence: Multidisciplinary working with local authority, pharmacists and other professionals
  - Published: 2023-07-13
- Finding
  - Evidence: Good infection control practices with adequate PPE supply and up-to-date guidance
  - Published: 2023-07-13
- Finding
  - Evidence: Positive staff culture with open communication, staff meetings and policy involvement
  - Published: 2023-07-13
- Finding
  - Evidence: Provider maintained effective oversight by delivering care personally and auditing care records
  - Published: 2023-07-13
- Finding
  - Evidence: Person-centred care with people involved in care planning and reviews via group app
  - Published: 2023-07-13
- Finding
  - Evidence: Staff well supported through regular supervision, spot checks and induction towards Care Certificate
  - Published: 2023-07-13
- Finding
  - Evidence: Risk assessments in place, regularly reviewed and embedded in care plans
  - Published: 2023-07-13
- Finding
  - Evidence: Robust safeguarding policies and staff trained to recognise and report abuse
  - Published: 2023-07-13
- Finding
  - Evidence: Staff recruited safely with DBS and reference checks completed
  - Published: 2023-07-13
- **record_keeping** _(minor)_
  - Evidence: Previous work history had been recorded going back a minimum of 3 years. The regulatory requirement is that full work history is recorded since leaving school.
  - Published: 2023-07-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6973638137

HomeCare Compass is an independent guide and is not affiliated with the CQC.