# LightBulb Bespoke Care

*Operated by Light Bulb Bespoke Care, Family Support & Consulting Services Ltd.*

LightBulb Bespoke Care is a CQC-regulated home-care agency in Bedford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 04/11/2022

## Practical info

- Postcode: MK40 2TE
- Registered manager: Nyamtowo, Milton
- Local authority: Bedford
- Region: East
- City: Bedford
- Last CQC check: 04/Nov/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Person-centred culture with tailored communication methods (e.g. photos/pictures) and empowerment of people and relatives
  - Published: 2022-11-08
- Finding
  - Evidence: Strong partnership working with health professionals including occupational therapists to support people to remain at home
  - Published: 2022-11-08
- Finding
  - Evidence: Effective governance systems with prompt action on audit findings; registered manager open and honest when things go wrong
  - Published: 2022-11-08
- Finding
  - Evidence: Staff trained in MCA; capacity assessments reviewed and best-interest decisions made in consultation with professionals
  - Published: 2022-11-08
- Finding
  - Evidence: No missed visits reported; consistent staffing team with enough time to meet needs and travel between visits
  - Published: 2022-11-08
- Finding
  - Evidence: Regular medicines competency assessments by registered manager and senior care workers, supported by audits and stock checks
  - Published: 2022-11-08
- Finding
  - Evidence: Detailed, staff-friendly risk assessments with regular review and prompt updating when needs changed
  - Published: 2022-11-08

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6786668958

HomeCare Compass is an independent guide and is not affiliated with the CQC.