# Loidis Care Services (Leeds)

*Operated by Loidis Care Services Limited.*

Loidis Care Services (Leeds) is a CQC-regulated home-care agency in Leeds.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 22/12/2021

## Practical info

- Postcode: LS12 3UF
- Registered manager: Chimhanda, Andrew
- Local authority: Leeds
- Region: Yorkshire & Humberside
- City: Leeds
- Last CQC check: 22/Dec/2021 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-06-02
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-02
- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-02

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-02
- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2022-06-02
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-06-02
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-02
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-06-02

### Other

- Finding
  - Evidence: Good infection control practices with appropriate PPE use
  - Published: 2022-06-02
- Finding
  - Evidence: Quality assurance systems including audits, questionnaires and group supervision
  - Published: 2022-06-02
- Finding
  - Evidence: Staff knowledgeable about people's needs, preferences and risks
  - Published: 2022-06-02
- Finding
  - Evidence: Effective end of life care with anticipatory medication and partnership working with healthcare professionals
  - Published: 2022-06-02
- Finding
  - Evidence: Positive feedback from people and relatives about kind, caring staff and approachable registered manager
  - Published: 2022-06-02
- Finding
  - Evidence: Person-centred care planning that considers diverse needs, religious beliefs and gender preferences for carers
  - Published: 2022-06-02
- Finding
  - Evidence: Safe recruitment with DBS checks, references and tailored interviews
  - Published: 2022-06-02
- Finding
  - Evidence: Staff trained in safeguarding and able to identify signs of abuse and neglect
  - Published: 2022-06-02
- **governance** _(moderate)_
  - Evidence: Medication audits were taking place regularly however these had not identified the issue found with the two PRN protocols.
  - Published: 2022-06-02

### responsive

- Finding
  - End of life care and support
  - Published: 2022-06-02
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-02
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-02
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-06-02

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-06-02
- Finding
  - Staffing and recruitment
  - Published: 2022-06-02
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-06-02
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-02
- Finding
  - Using medicines safely
  - Published: 2022-06-02

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-06-02
- Finding
  - Continuous learning and improving care
  - Published: 2022-06-02
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-06-02
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-06-02

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6694238861

HomeCare Compass is an independent guide and is not affiliated with the CQC.