# Care At Home Services Limited

Care At Home Services Limited is a CQC-regulated home-care agency in Greenford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 11/03/2023

## Practical info

- Postcode: UB6 7JD
- Registered manager: Mustafa, Yunusa
- Local authority: Ealing
- Region: London
- City: Greenford
- Last CQC check: 11/Mar/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider works in partnership with local authority, district nurses, GPs and other medical professionals
  - Published: 2024-03-13
- Finding
  - Evidence: End of life care wishes recorded and accessible information standard implemented
  - Published: 2024-03-13
- Finding
  - Evidence: Strong registered manager engagement with people, visiting regularly to check care quality
  - Published: 2024-03-13
- Finding
  - Evidence: Improved quality assurance systems including regular care plan audits and monthly medicines audits
  - Published: 2024-03-13
- Finding
  - Evidence: Effective complaints process with detailed logs including outcomes, actions, and person satisfaction
  - Published: 2024-03-13
- Finding
  - Evidence: Person-centred care plans written in preferred language with cultural and religious preferences documented
  - Published: 2024-03-13
- Finding
  - Evidence: Comprehensive risk assessments covering mobility, skin integrity, falls, nutrition, and environmental factors
  - Published: 2024-03-13
- Finding
  - Evidence: Medicines safely managed with risk assessments, PRN guidance, and staff competency assessments
  - Published: 2024-03-13
- Finding
  - Evidence: Robust staff recruitment process including DBS checks, two references, and right-to-work verification
  - Published: 2024-03-13
- **infection_control** _(minor)_
  - Evidence: People we spoke with told us staff did not always wear masks when providing care. We informed the registered manager and they confirmed they would review infection control procedures.
  - Published: 2024-03-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6547737388

HomeCare Compass is an independent guide and is not affiliated with the CQC.