# Daniel's Special Care Ltd

Daniel's Special Care Ltd is a CQC-regulated home-care agency in Fareham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/10/2022

## Practical info

- Postcode: PO15 7AZ
- Registered manager: Gomez, Yvonne
- Local authority: Hampshire
- Region: South East
- City: Fareham
- Last CQC check: 13/Oct/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with social workers and community nurses
  - Published: 2022-10-13
- Finding
  - Evidence: Person-centred culture with inclusive staff engagement via team meetings and social media groups
  - Published: 2022-10-13
- Finding
  - Evidence: Effective governance with internal audits supplemented by independent consultant reviews
  - Published: 2022-10-13
- Finding
  - Evidence: Good infection prevention and control practices with PPE competency checks
  - Published: 2022-10-13
- Finding
  - Evidence: Comprehensive risk assessments including COVID-19 and business continuity planning
  - Published: 2022-10-13
- Finding
  - Evidence: Robust safeguarding systems with appropriate staff training and partnership working with local authority
  - Published: 2022-10-13
- Finding
  - Evidence: Medicines audits showing 96% compliance with online recording linking records to care workers
  - Published: 2022-10-13
- Finding
  - Evidence: Safe recruitment processes including DBS checks
  - Published: 2022-10-13
- Finding
  - Evidence: Sufficient staff to support people safely, including use of Health and Care Worker visa scheme with extended induction
  - Published: 2022-10-13
- Finding
  - Evidence: Embedded and sustained improvements to staffing levels and safe management of medicines
  - Published: 2022-10-13

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-10-13
- Finding
  - Preventing and controlling infection
  - Published: 2022-10-13
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-10-13
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-13
- Finding
  - Using medicines safely
  - Published: 2022-10-13
- Finding
  - Staffing and recruitment
  - Published: 2022-10-13

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-10-13
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-10-13
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-10-13
- Finding
  - Duty of candour
  - Published: 2022-10-13
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-10-13
- Finding
  - Continuous learning and improving care
  - Published: 2022-10-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6452388115

HomeCare Compass is an independent guide and is not affiliated with the CQC.
