# Mercy Home Care Services Ltd

Mercy Home Care Services Ltd is a CQC-regulated home-care agency in Basingstoke.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 25/02/2020

## Practical info

- Postcode: RG24 9GF
- Registered manager: Fireyi, Precious
- Local authority: Hampshire
- Region: South East
- City: Basingstoke
- Last CQC check: 16/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Regular supervision and training updates provided to support ongoing staff development
  - Published: 2023-05-16
- Finding
  - Evidence: Effective induction systems including supervised practice and competency observation before unsupervised working
  - Published: 2023-05-16
- Finding
  - Evidence: Staff trained to Care Certificate standards with additional training in learning disability and autism
  - Published: 2023-05-16
- Finding
  - Evidence: Safe recruitment processes in place including appropriate pre-employment checks
  - Published: 2023-05-16
- Finding
  - Evidence: Registered manager effectively monitored staffing levels and planned capacity for new referrals safely
  - Published: 2023-05-16
- Finding
  - Evidence: People received consistent staff at agreed times with full duration care calls maintained
  - Published: 2023-05-16

### safe

- Finding
  - Staffing and recruitment
  - Published: 2023-05-16

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6446189785

HomeCare Compass is an independent guide and is not affiliated with the CQC.