# Bridlington

*Operated by A & B Healthcare Limited.*

Bridlington is a CQC-regulated home-care agency in Bridlington.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/03/2025

## Practical info

- Postcode: YO16 4SJ
- Registered manager: Berriman, Kylie
- Local authority: East Riding of Yorkshire
- Region: Yorkshire & Humberside
- City: Bridlington
- Last CQC check: 14/Mar/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with local authority and other agencies
  - Published: 2023-05-25
- Finding
  - Evidence: Regular audits and questionnaires used to monitor quality and drive service improvements
  - Published: 2023-05-25
- Finding
  - Evidence: Approachable and knowledgeable management promoting an open, positive, improvement-driven culture
  - Published: 2023-05-25
- Finding
  - Evidence: Staff wore PPE appropriately, protecting people from infection risk
  - Published: 2023-05-25
- Finding
  - Evidence: Detailed, person-centred care plans and risk assessments regularly reviewed and updated
  - Published: 2023-05-25
- Finding
  - Evidence: Sufficient staffing levels with safe recruitment procedures and appropriate background checks
  - Published: 2023-05-25
- Finding
  - Evidence: Medicines managed safely with competency checks, PRN personalised guidance, and regular audits with lessons learned
  - Published: 2023-05-25
- Finding
  - Evidence: People felt safe; effective safeguarding systems and staff with good knowledge of safeguarding and whistleblowing processes
  - Published: 2023-05-25

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2023-05-25
- Finding
  - Learning lessons when things go wrong
  - Published: 2023-05-25
- Finding
  - Using medicines safely
  - Published: 2023-05-25
- Finding
  - Staffing and recruitment
  - Published: 2023-05-25
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-05-25
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-05-25

### well_led

- Finding
  - Continuous learning and improving care; Working in partnership with others
  - Published: 2023-05-25
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-05-25
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-05-25
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements
  - Published: 2023-05-25
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-05-25

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6399881636

HomeCare Compass is an independent guide and is not affiliated with the CQC.