# Harty Homecare Services Ltd

Harty Homecare Services Ltd is a CQC-regulated home-care agency in Coulsdon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/12/2022

## Practical info

- Postcode: CR5 1EN
- Registered manager: Amole, Tinuke
- Local authority: Croydon
- Region: London
- City: Coulsdon
- Last CQC check: 13/Dec/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Community engagement including supporting a local community centre and telecare partnership
  - Published: 2022-12-13
- Finding
  - Evidence: Quality assurance included care plan reviews, spot checks, telephone monitoring and an external consultant
  - Published: 2022-12-13
- Finding
  - Evidence: Positive open culture with an approachable registered manager valued by both staff and people using the service
  - Published: 2022-12-13
- Finding
  - Evidence: Strong partnership working with healthcare professionals including GPs, OTs, physiotherapists and district nurses
  - Published: 2022-12-13
- Finding
  - Evidence: Care plans were personalised and regularly reviewed, reflecting people's individual needs, preferences and protected characteristics
  - Published: 2022-12-13
- Finding
  - Evidence: Staff received detailed induction including the Care Certificate and regular supervision with spot checks
  - Published: 2022-12-13
- Finding
  - Evidence: Medicines were administered safely with annual training and regular competency checks
  - Published: 2022-12-13
- Finding
  - Evidence: People confirmed staff arrived on time and no missed care visits were reported
  - Published: 2022-12-13
- Finding
  - Evidence: Safe recruitment practices including DBS checks, identity checks and references were consistently applied
  - Published: 2022-12-13
- Finding
  - Evidence: People felt safe and staff demonstrated strong knowledge of safeguarding responsibilities
  - Published: 2022-12-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6155062362

HomeCare Compass is an independent guide and is not affiliated with the CQC.