# Cura Care East Sheen

*Operated by Cura Care Limited.*

Cura Care East Sheen is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 10/02/2023

## Practical info

- Postcode: SW14 8AN
- Registered manager: Bainetas, Andreas
- Local authority: Richmond upon Thames
- Region: London
- City: London
- Last CQC check: 10/Feb/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Continuous learning culture with staff meetings used as lessons learnt sessions.
  - Published: 2023-02-10
- Finding
  - Evidence: Effective partnership working with healthcare professionals, commissioners and GPs.
  - Published: 2023-02-10
- Finding
  - Evidence: Robust quality assurance system with key performance indicators and regular audits covering care plans, medicines, complaints and staff files.
  - Published: 2023-02-10
- Finding
  - Evidence: Open, inclusive and positive culture with accessible registered manager available during and after office hours.
  - Published: 2023-02-10
- Finding
  - Evidence: Staff received 3-monthly supervision and annual appraisals.
  - Published: 2023-02-10
- Finding
  - Evidence: Thorough recruitment procedure including scenario-based interviews, DBS checks and a 3-month probationary period.
  - Published: 2023-02-10
- Finding
  - Evidence: Medicines were safely administered, regularly audited, appropriately stored and disposed of.
  - Published: 2023-02-10
- Finding
  - Evidence: People felt safe and well looked after, with risks assessed, monitored and recorded appropriately.
  - Published: 2023-02-10

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6145787582

HomeCare Compass is an independent guide and is not affiliated with the CQC.