# EL Care Services Limited

*Operated by El Care Services Limited.*

EL Care Services Limited is a CQC-regulated home-care agency in Bolton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 27/04/2023

## Practical info

- Postcode: BL1 4DH
- Registered manager: Kuzakwawo, Susan
- Local authority: Bolton
- Region: North West
- City: Bolton
- Last CQC check: 27/Apr/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Governance systems provided effective oversight and monitoring of the service
  - Published: 2023-04-28
- Finding
  - Evidence: End of life care plans were individualised, person-centred and developed with the person
  - Published: 2023-04-28
- Finding
  - Evidence: Effective infection prevention and control practices including appropriate PPE use
  - Published: 2023-04-28
- Finding
  - Evidence: Registered manager maintained regular quality checks, spot checks and open communication with staff and people
  - Published: 2023-04-28
- Finding
  - Evidence: People and relatives were fully involved in care planning, reviews and decision-making
  - Published: 2023-04-28
- Finding
  - Evidence: Staff completed thorough induction programmes including shadowing before working alone
  - Published: 2023-04-28
- Finding
  - Evidence: Medicines were managed safely with competency checks and appropriate risk assessments in place
  - Published: 2023-04-28
- Finding
  - Evidence: Staff were up to date with safeguarding training and demonstrated good awareness of safeguarding procedures
  - Published: 2023-04-28

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6115136541

HomeCare Compass is an independent guide and is not affiliated with the CQC.