# Bluedrive Care Homes

*Operated by Bluedrive Care Homes Limited.*

Bluedrive Care Homes is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |

Rating published: 11/05/2022

## Practical info

- Postcode: SE18 6PF
- Registered manager: Owolabi, Saheed
- Local authority: Greenwich
- Region: London
- City: London
- Last CQC check: 11/May/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-10
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-06-10
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-10

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-10
- Finding
  - Staff working with other agencies; supporting people to access healthcare services
  - Published: 2022-06-10
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-06-10
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-10
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-06-10

### Other

- Finding
  - Evidence: Positive, open working culture; registered manager understood duty of candour and engaged people via satisfaction surveys
  - Published: 2022-06-10
- Finding
  - Evidence: Complaints procedure in place and people were confident issues would be addressed
  - Published: 2022-06-10
- Finding
  - Evidence: Staff completed safeguarding and infection control training and used PPE appropriately
  - Published: 2022-06-10
- Finding
  - Evidence: Safe recruitment practices followed with appropriate pre-employment checks
  - Published: 2022-06-10
- Finding
  - Evidence: Sufficient staff deployed; people reported regular carers, no missed visits and consistent visit times
  - Published: 2022-06-10
- Finding
  - Evidence: Staff treated people with kindness, dignity and respect; people spoke positively about caring relationships with regular staff
  - Published: 2022-06-10

### responsive

- Finding
  - End of life care and support
  - Published: 2022-06-10
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-10
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2022-06-10
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-10
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-06-10

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-06-10
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-10
- Finding
  - Staffing and recruitment
  - Published: 2022-06-10
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-10
- Finding
  - Using medicines safely
  - Published: 2022-06-10
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-10

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-06-10
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-06-10
- Finding
  - Managers and staff being clear about their roles; duty of candour
  - Published: 2022-06-10
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-06-10
- Finding
  - Continuous learning and improving care
  - Published: 2022-06-10

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-6051818728

HomeCare Compass is an independent guide and is not affiliated with the CQC.