# The Willows

*Operated by GP CARE Services Limited.*

The Willows is a CQC-regulated home-care agency in Rochdale.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 10/04/2020

## Practical info

- Postcode: OL16 4PP
- Registered manager: Whitehead, Gail
- Local authority: Rochdale
- Region: North West
- City: Rochdale
- Last CQC check: 21/Jan/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: The service was meeting the requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.
  - Published: 2022-01-21
- Finding
  - Evidence: The home was clean and uncluttered, with communal areas reorganised to promote social distancing.
  - Published: 2022-01-21
- Finding
  - Evidence: Alternative visiting measures such as video calls were used and a visiting pod was built.
  - Published: 2022-01-21
- Finding
  - Evidence: Systems allowed people to be admitted to the home safely.
  - Published: 2022-01-21
- Finding
  - Evidence: Procedures and risk assessments were in place to manage and minimise the risks of Covid 19.
  - Published: 2022-01-21
- Finding
  - Evidence: Staff had received training in handwashing, Infection Prevention and Control (IPC) and use of PPE.
  - Published: 2022-01-21
- Finding
  - Evidence: National guidance was followed on the use of PPE and regular Covid 19 testing was taking place.
  - Published: 2022-01-21

### safe

- Finding
  - Staffing
  - Published: 2022-01-21
- Finding
  - How well are people protected by the prevention and control of infection?
  - Published: 2022-01-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-5953635247

HomeCare Compass is an independent guide and is not affiliated with the CQC.