# We Simply Care Ltd

We Simply Care Ltd is a CQC-regulated home-care agency in Manningtree.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/12/2019

## Practical info

- Postcode: CO11 1PW
- Registered manager: Benjamin, Lisa
- Local authority: Suffolk
- Region: East
- City: Manningtree
- Last CQC check: 24/Dec/2019 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Satisfaction surveys universally positive; complaints procedure accessible in easy-read format
  - Published: 2023-06-22
- Finding
  - Evidence: Hospital passports in place to ensure consistent care upon hospital admission
  - Published: 2023-06-22
- Finding
  - Evidence: Positive staff culture with care specialists sharing specialist learning with colleagues
  - Published: 2023-06-22
- Finding
  - Evidence: Director undertook care visits and spot checks to monitor quality and identify improvements
  - Published: 2023-06-22
- Finding
  - Evidence: Strong end of life care provision with specialist training and close multi-professional working
  - Published: 2023-06-22
- Finding
  - Evidence: People central to care planning; preferences, dignity and independence consistently respected
  - Published: 2023-06-22
- Finding
  - Evidence: Care specialists trained in safeguarding, infection control, dementia, diabetes and MCA
  - Published: 2023-06-22
- Finding
  - Evidence: Medicines administered safely with competency checks via spot checks and GP liaison when needed
  - Published: 2023-06-22
- Finding
  - Evidence: No missed visits reported; care specialists communicated proactively when running late
  - Published: 2023-06-22
- Finding
  - Evidence: Risks to people were assessed and mitigated, including moving and handling and home environment risks
  - Published: 2023-06-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-5780424534

HomeCare Compass is an independent guide and is not affiliated with the CQC.