# Justintime Healthcare

*Operated by Justintime Healthcare Services Limited.*

Justintime Healthcare is a CQC-regulated home-care agency in Bradford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: BD1 3HT
- Registered manager: Aremu, Olatokumbo
- Local authority: Bradford
- Region: Yorkshire & Humberside
- City: Bradford
- Last CQC check: 04/Jul/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-09-15
- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-09-15
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-09-15

### effective

- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-09-15
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-09-15
- Finding
  - Staff working with other agencies; supporting access to healthcare
  - Published: 2022-09-15
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-09-15
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-09-15

### Other

- Finding
  - Evidence: People reported staff asked for consent before providing care
  - Published: 2022-09-15
- Finding
  - Evidence: Some evidence that complaints were being responded to appropriately
  - Published: 2022-09-15
- Finding
  - Evidence: Infection control was suitably managed, with staff wearing gloves and aprons
  - Published: 2022-09-15
- Finding
  - Evidence: Staff supported people to maintain privacy and dignity in their own homes
  - Published: 2022-09-15
- Finding
  - Evidence: Most people and relatives reported positive relationships with care staff who were kind, caring and respectful
  - Published: 2022-09-15
- **other** _(critical)_
  - Evidence: Recruitment procedures did not protect people from the risk of unsuitable staff being employed. One staff member's file showed they did not have a new DBS check when they joined the service.
  - Published: 2022-09-15
- **cultural_competency** _(moderate)_
  - Evidence: Where people had specific requirements relating to their religious or cultural needs, this was not recorded in their care plan.
  - Published: 2022-09-15
- **staff_competency** _(critical)_
  - Evidence: The staff training matrix showed that only three out of 17 staff had their competency to administer medication checked.
  - Published: 2022-09-15
- **record_keeping** _(moderate)_
  - Evidence: We looked at daily notes for one person and found a week of recording was missing from June 2019.
  - Published: 2022-09-15

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-09-15
- Finding
  - Meeting people's communication needs
  - Published: 2022-09-15
- Finding
  - Planning personalised care; End of life care and support
  - Published: 2022-09-15

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-09-15
- Finding
  - Learning lessons when things go wrong
  - Published: 2022-09-15
- Finding
  - Staffing and recruitment
  - Published: 2022-09-15
- Finding
  - Using medicines safely
  - Published: 2022-09-15
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-09-15
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-09-15

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-09-15
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-09-15
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-09-15
- Finding
  - Managers and staff being clear about their roles, understanding quality, risks and regulatory requirements; duty of candour; continuous learning
  - Published: 2022-09-15

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-5700693113

HomeCare Compass is an independent guide and is not affiliated with the CQC.