# Bevancare LTD

Bevancare LTD is a CQC-regulated home-care agency in Rochdale.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 16/10/2025

## Practical info

- Postcode: OL16 5RD
- Registered manager: Howard, Kobi
- Local authority: Rochdale
- Region: North West
- City: Rochdale
- Last CQC check: 16/Oct/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Service worked in partnership with health and social care professionals
  - Published: 2023-07-04
- Finding
  - Evidence: People and families reported kind, caring and respectful staff attitudes
  - Published: 2023-07-04
- Finding
  - Evidence: Effective complaints handling with thorough investigation and appropriate remedial action
  - Published: 2023-07-04
- Finding
  - Evidence: Positive staff culture with regular supervisions, spot checks and team meetings
  - Published: 2023-07-04
- Finding
  - Evidence: Person-centred care records containing relevant detail about each person's care needs
  - Published: 2023-07-04
- Finding
  - Evidence: Staff followed correct infection control practices and wore appropriate PPE
  - Published: 2023-07-04
- Finding
  - Evidence: Robust recruitment process with pre-employment checks including DBS, references and employment history
  - Published: 2023-07-04
- **governance** _(moderate)_
  - Evidence: Auditing of MARs was not always thorough or detailed enough.
  - Published: 2023-07-04
- **missed_or_late_visits** _(moderate)_
  - Evidence: They (staff) were sometimes in and out in 5 or 10 minutes when it was supposed to be 30 minutes
  - Published: 2023-07-04
- **record_keeping** _(moderate)_
  - Evidence: MARs were hand written, rather than printed. However, there were no signatures to show who had transcribed the information.
  - Published: 2023-07-04
- **medication_management** _(critical)_
  - Evidence: One MAR said 'Diazepam 1 or 2 per day'. However, we saw MARs that had been signed repeatedly 3 times each day for this medicine.
  - Published: 2023-07-04
- **medication_management** _(critical)_
  - Evidence: Some MARs lacked vital information. For example, people's name, allergy status, and the dates medicines had been given.
  - Published: 2023-07-04

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-07-04
- Finding
  - Meeting people's communication needs
  - Published: 2023-07-04
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2023-07-04
- Finding
  - End of life care and support
  - Published: 2022-03-23
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-03-23
- Finding
  - Meeting people's communication needs
  - Published: 2022-03-23
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2022-03-23

### safe

- Finding
  - Systems and processes to safeguard people; Learning lessons when things go wrong
  - Published: 2023-07-04
- Finding
  - Preventing and controlling infection
  - Published: 2023-07-04
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-07-04
- Finding
  - Staffing and recruitment
  - Published: 2023-07-04
- Finding
  - Using medicines safely
  - Published: 2023-07-04
- Finding
  - Preventing and controlling infection; Learning lessons when things go wrong
  - Published: 2022-03-23

### well_led

- Finding
  - Engaging and involving people, promoting a positive culture and working in partnership
  - Published: 2023-07-04
- Finding
  - Managers and staff being clear about their roles, understanding quality performance and continuous learning
  - Published: 2023-07-04
- Finding
  - Engaging and involving people, continuous learning and working in partnership with others
  - Published: 2022-03-23
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-03-23
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-03-23

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-5674801325

HomeCare Compass is an independent guide and is not affiliated with the CQC.