# Camli Care Ltd

Camli Care Ltd is a CQC-regulated home-care agency in Lincoln.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 01/07/2022

## Practical info

- Postcode: LN6 3QN
- Registered manager: Houston, Lisa
- Local authority: Lincolnshire
- Region: East Midlands
- City: Lincoln
- Last CQC check: 01/Jul/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff well-being supported via well-being hub, enhanced weekend pay, and lone-worker emergency alert system
  - Published: 2022-07-01
- Finding
  - Evidence: Good partnership working with NHS, local authority and other providers
  - Published: 2022-07-01
- Finding
  - Evidence: Effective quality audits and responsiveness to survey feedback (e.g. recruiting more staff)
  - Published: 2022-07-01
- Finding
  - Evidence: Person-centred culture with strong family involvement in decisions
  - Published: 2022-07-01
- Finding
  - Evidence: Effective infection control with appropriate PPE use in line with guidance
  - Published: 2022-07-01
- Finding
  - Evidence: Staff received Care Certificate training and ongoing development
  - Published: 2022-07-01
- Finding
  - Evidence: Safe recruitment processes including DBS checks before staff start
  - Published: 2022-07-01
- Finding
  - Evidence: Robust risk assessments and care planning, with 24-hour on-call senior support
  - Published: 2022-07-01
- Finding
  - Evidence: Safe medicines management with competency checks before lone administration
  - Published: 2022-07-01
- Finding
  - Evidence: Care delivered at times people wished, with minimum 30-minute call times
  - Published: 2022-07-01
- Finding
  - Evidence: Consistent staff team enabling people to build relationships with carers
  - Published: 2022-07-01

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-07-01
- Finding
  - Using medicines safely
  - Published: 2022-07-01
- Finding
  - Staffing and recruitment
  - Published: 2022-07-01
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-07-01
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-07-01

### well_led

- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-07-01
- Finding
  - Duty of candour
  - Published: 2022-07-01
- Finding
  - Working in partnership with others
  - Published: 2022-07-01
- Finding
  - Continuous learning and improving care
  - Published: 2022-07-01
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-07-01
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-07-01

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-5498119390

HomeCare Compass is an independent guide and is not affiliated with the CQC.