# ProLibertas Care Solutions

*Operated by ProLibertas Care Solutions Limited.*

ProLibertas Care Solutions is a CQC-regulated home-care agency in Burnley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/09/2022

## Practical info

- Postcode: BB11 1TS
- Local authority: Lancashire
- Region: North West
- City: Burnley
- Last CQC check: 30/Sep/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions
  - Published: 2023-09-22
- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2023-09-22
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-09-22

### effective

- Finding
  - Staff working with other agencies; Supporting people to live healthier lives
  - Published: 2023-09-22
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-09-22
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-09-22
- Finding
  - Assessing people's needs and choices; delivering care in line with standards
  - Published: 2023-09-22
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-09-22

### Other

- Finding
  - Evidence: End of life training completed by all staff with arrangements ready for future need
  - Published: 2023-09-22
- Finding
  - Evidence: Complaints policy in place with lessons learnt embedded in practice
  - Published: 2023-09-22
- Finding
  - Evidence: Effective partnership working with external healthcare professionals and agencies
  - Published: 2023-09-22
- Finding
  - Evidence: Positive staff culture with strong leadership noted by staff members
  - Published: 2023-09-22
- Finding
  - Evidence: Regular supervisions, appraisals and team meetings supporting staff development
  - Published: 2023-09-22
- Finding
  - Evidence: Person-centred care delivered with tailored support plans reflecting individual needs and preferences
  - Published: 2023-09-22
- Finding
  - Evidence: Effective IPC arrangements including twice-weekly COVID-19 testing and PPE provision
  - Published: 2023-09-22
- Finding
  - Evidence: Medication training, competency checks and routine audits in place
  - Published: 2023-09-22

### responsive

- Finding
  - End of life care and support
  - Published: 2023-09-22
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-09-22
- Finding
  - Supporting people to develop and maintain relationships; follow interests and activities
  - Published: 2023-09-22
- Finding
  - Planning personalised care to ensure people have choice and control
  - Published: 2023-09-22
- Finding
  - Meeting people's communication needs
  - Published: 2023-09-22

### safe

- Finding
  - Systems and processes to safeguard people; Learning lessons when things go wrong
  - Published: 2023-09-22
- Finding
  - Preventing and controlling infection
  - Published: 2023-09-22
- Finding
  - Using medicines safely
  - Published: 2023-09-22
- Finding
  - Staffing and recruitment
  - Published: 2023-09-22
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-09-22

### well_led

- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-09-22
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-09-22
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-09-22
- Finding
  - Managers and staff being clear about their roles; Continuous learning and improving care
  - Published: 2023-09-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-5238097511

HomeCare Compass is an independent guide and is not affiliated with the CQC.