# Chessel Avenue

*Operated by Chessel Support Services Ltd.*

Chessel Avenue is a CQC-regulated home-care agency in Southampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 18/09/2018

## Practical info

- Postcode: SO19 4DY
- Registered manager: Smith, Debbie
- Local authority: Southampton
- Region: South East
- City: Southampton
- Last CQC check: 31/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Met current requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19
  - Published: 2022-03-31
- Finding
  - Evidence: Ensured people could have visits from loved ones safely and in line with published guidance
  - Published: 2022-03-31
- Finding
  - Evidence: Infection prevention and control policy was up to date
  - Published: 2022-03-31
- Finding
  - Evidence: Assured that the provider was accessing testing for people using the service and staff
  - Published: 2022-03-31
- Finding
  - Evidence: Assured that the provider was using PPE effectively and safely
  - Published: 2022-03-31
- Finding
  - Evidence: Staff had good training in place and senior staff participated in local infection control meetings
  - Published: 2022-03-31
- Finding
  - Evidence: Supported staff through wellbeing initiatives
  - Published: 2022-03-31
- Finding
  - Evidence: Adapted activities for people to take place in the home during pandemic restrictions
  - Published: 2022-03-31
- Finding
  - Evidence: Manager had a good understanding of capacity and helping people make decisions related to COVID-19, such as testing and vaccination
  - Published: 2022-03-31
- Finding
  - Evidence: Considered people's individual risks related to COVID-19 and supported them to keep safe in the home and community
  - Published: 2022-03-31

### safe

- Finding
  - Visiting in Care Homes
  - Published: 2022-03-31
- Finding
  - How well are people protected by the prevention and control of infection
  - Published: 2022-03-31
- Finding
  - Staffing - measures in place to mitigate risks associated with COVID-19 related staff pressures
  - Published: 2022-03-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-513344256

HomeCare Compass is an independent guide and is not affiliated with the CQC.