# Father Hudsons Society DCC

*Operated by Father Hudson’s Caritas.*

Father Hudsons Society DCC is a CQC-regulated home-care agency in Birmingham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/11/2020

## Practical info

- Postcode: B46 3ED
- Registered manager: Penny, Andrew
- Local authority: Warwickshire
- Region: West Midlands
- City: Birmingham
- Last CQC check: 21/Nov/2020 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-07-27
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity; respecting and promoting people's privacy, dignity and independence
  - Published: 2022-07-27

### Other

- Finding
  - Evidence: Open, supportive culture with good partnership working with the local authority
  - Published: 2022-07-27
- Finding
  - Evidence: Improved governance and timely statutory notifications since last inspection
  - Published: 2022-07-27
- Finding
  - Evidence: Staff provided emotional support and inventive activities during the pandemic to prevent isolation
  - Published: 2022-07-27
- Finding
  - Evidence: Individual COVID-19 risk management plans and strong infection prevention practice
  - Published: 2022-07-27
- Finding
  - Evidence: Consistency of staff meant people were known well and risks managed effectively
  - Published: 2022-07-27
- Finding
  - Evidence: People felt safe with staff and described them as kind and caring
  - Published: 2022-07-27
- **governance** _(minor)_
  - Evidence: we identified one issue on a medicine recording form that had not been identified in the weekly checks
  - Published: 2022-07-27
- **record_keeping** _(minor)_
  - Evidence: medicinal skin (transdermal) patch recording forms were not being changed on a monthly basis which made the record unclear
  - Published: 2022-07-27
- **medication_management** _(minor)_
  - Evidence: current pharmaceutical guidance to 'take before food' was not stated on the person's MAR and staff were unaware of the need to administer before food
  - Published: 2022-07-27

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-07-27
- Finding
  - Preventing and controlling infection
  - Published: 2022-07-27
- Finding
  - Using medicines safely
  - Published: 2022-07-27
- Finding
  - Staffing and recruitment
  - Published: 2022-07-27
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-07-27
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-07-27

### well_led

- Finding
  - Duty of candour, partnership working and continuous learning and improving care
  - Published: 2022-07-27
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-07-27
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-07-27

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-502498321

HomeCare Compass is an independent guide and is not affiliated with the CQC.