# Sunshine Care Stafford Limited

Sunshine Care Stafford Limited is a CQC-regulated home-care agency in Stafford.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 06/07/2019

## Practical info

- Postcode: ST16 3DP
- Registered manager: Jones, Ellie
- Local authority: Staffordshire
- Region: West Midlands
- City: Stafford
- Last CQC check: 06/Jul/2019 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnerships with GPs, commissioners, social workers and community services to achieve positive outcomes.
  - Published: 2019-07-06
- Finding
  - Evidence: Provider fostered open, transparent culture with duty of candour understood; lessons from incidents shared with staff.
  - Published: 2019-07-06
- Finding
  - Evidence: Care plans were personalised, reflecting emotional, social and communication needs; accessible information standards met.
  - Published: 2019-07-06
- Finding
  - Evidence: People and relatives praised staff as 'first class', 'polite' and 'marvellous'; dignity and privacy consistently respected.
  - Published: 2019-07-06
- Finding
  - Evidence: Staff received structured induction, regular spot-checks for competency, and up-to-date training in key areas.
  - Published: 2019-07-06
- Finding
  - Evidence: Medicines administered in line with NICE guidance; staff trained and assessed as competent before administering medicines.
  - Published: 2019-07-06
- Finding
  - Evidence: People felt safe with consistent care staff and received rotas in advance; office proactively notified people of delays beyond 15 minutes.
  - Published: 2019-07-06
- **record_keeping** _(minor)_
  - Evidence: Some records had entries which had been scribbled out and some did not contain enough detail to show the support care staff had given.
  - Published: 2019-07-06

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4940926885

HomeCare Compass is an independent guide and is not affiliated with the CQC.