# The Peaches Healthcare Limited

*Operated by The Peaches Health Care Limited.*

The Peaches Healthcare Limited is a CQC-regulated home-care agency in Hounslow.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 25/07/2019

## Practical info

- Postcode: TW5 0DZ
- Registered manager: Rajendran Alies Amirthalingam, Pugalendran
- Local authority: Hounslow
- Region: London
- City: Hounslow
- Last CQC check: 30/Jan/2025 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with local authority forums, healthcare professionals and community organisations
  - Published: 2023-05-18
- Finding
  - Evidence: Responsive to complaints with documented action plans and involvement of complainants in monitoring improvements
  - Published: 2023-05-18
- Finding
  - Evidence: Provider engaged in continuous quality monitoring including care plan audits, spot checks, satisfaction surveys and stakeholder feedback
  - Published: 2023-05-18
- Finding
  - Evidence: Staff spoke multiple languages enabling communication in people's first language and supporting cultural needs
  - Published: 2023-05-18
- Finding
  - Evidence: Registered manager and nominated individual were qualified physiotherapists and trainers with in-house Care Certificate training programme
  - Published: 2023-05-18
- Finding
  - Evidence: Medicines administered safely with bi-annual competency assessments and monthly MAR checks
  - Published: 2023-05-18
- Finding
  - Evidence: Electronic call monitoring system used to alert management if staff were late or missed visits
  - Published: 2023-05-18
- Finding
  - Evidence: People and relatives reported kind, caring staff with good relationships and personalised care delivery
  - Published: 2023-05-18

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4897944586

HomeCare Compass is an independent guide and is not affiliated with the CQC.