# L'Arche Kent

*Operated by L'Arche.*

L'Arche Kent is a CQC-regulated home-care agency in Canterbury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 18/05/2023

## Practical info

- Postcode: CT1 2AA
- Registered manager: Szukala, Malgorzata
- Local authority: Kent
- Region: South East
- City: Canterbury
- Last CQC check: 18/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff felt valued, supported, and listened to, with supervisions and meetings providing feedback opportunities
  - Published: 2023-05-18
- Finding
  - Evidence: Active community engagement including horse riding, gym, theatre trips, and a monthly resident-produced newsletter
  - Published: 2023-05-18
- Finding
  - Evidence: Effective governance and quality monitoring systems with transparent incident investigations and duty of candour
  - Published: 2023-05-18
- Finding
  - Evidence: Robust risk assessment processes including SALT-assessed choking risks, with people involved in managing their own risks
  - Published: 2023-05-18
- Finding
  - Evidence: Consistent staffing arrangements ensuring people were supported by familiar staff who knew their individual needs
  - Published: 2023-05-18
- Finding
  - Evidence: Strong safeguarding practices with staff trained to recognise and report abuse and effective partnership working with external agencies
  - Published: 2023-05-18
- Finding
  - Evidence: Safe medicines management with regular audits, PRN guidance, and competency checks for staff
  - Published: 2023-05-18
- Finding
  - Evidence: Person-centred culture promoted by registered manager with open, inclusive ethos empowering people with learning disabilities to live independently
  - Published: 2023-05-18

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-489513807

HomeCare Compass is an independent guide and is not affiliated with the CQC.