# LifeCome Care, London

*Operated by Lifecome Care Limited.*

LifeCome Care, London is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 11/02/2023

## Practical info

- Postcode: SW2 1RS
- Registered manager: Owumi, Otega
- Local authority: Lambeth
- Region: London
- City: London
- Last CQC check: 11/Feb/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Proactive digitisation programme including app-based care plans and electronic MAR development
  - Published: 2023-02-11
- Finding
  - Evidence: Open and approachable leadership culture with regular staff supervisions, team meetings, and newsletters
  - Published: 2023-02-11
- Finding
  - Evidence: Governance systems include daily ECM monitoring, care plan audits, medicines audits, and quality assurance records
  - Published: 2023-02-11
- Finding
  - Evidence: Medicines administered safely with competency assessments and field supervisor observations
  - Published: 2023-02-11
- Finding
  - Evidence: Robust recruitment processes including DBS, right-to-work, and overseas sponsorship checks
  - Published: 2023-02-11
- Finding
  - Evidence: Consistent care worker teams reported by people and relatives, with improved staff retention
  - Published: 2023-02-11
- Finding
  - Evidence: Electronic call monitoring system introduced, improving visit punctuality and continuity of care
  - Published: 2023-02-11

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4812092171

HomeCare Compass is an independent guide and is not affiliated with the CQC.