# Salutem Supported Living Central

*Operated by Salutem LD BidCo IV Limited.*

Salutem Supported Living Central is a CQC-regulated home-care agency in Croydon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 21/04/2023

## Practical info

- Postcode: CR0 2AU
- Registered manager: Donnellan, Joseph
- Local authority: Croydon
- Region: London
- City: Croydon
- Last CQC check: 21/Apr/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: The service worked in partnership with healthcare professionals to keep care aligned with current best practice.
  - Published: 2023-04-21
- Finding
  - Evidence: Learning from incidents was investigated and shared with staff to reduce recurrence and improve quality.
  - Published: 2023-04-21
- Finding
  - Evidence: Positive, open and inclusive culture promoted by the registered manager, with staff empowered to raise concerns freely.
  - Published: 2023-04-21
- Finding
  - Evidence: Effective governance processes provided good oversight, kept staff accountable and supported regulatory compliance.
  - Published: 2023-04-21
- Finding
  - Evidence: Sufficient staffing levels including one-to-one support enabled people to participate in activities and visits as desired.
  - Published: 2023-04-21
- Finding
  - Evidence: Medicines were administered, recorded and stored safely, with stock balances confirmed accurate during inspection.
  - Published: 2023-04-21
- Finding
  - Evidence: People felt safe and staff understood how to protect them from abuse, with robust safeguarding training and reporting processes in place.
  - Published: 2023-04-21

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4695602276

HomeCare Compass is an independent guide and is not affiliated with the CQC.