# Arthur Morrison Care Services

*Operated by Arthur Morrison Ltd.*

Arthur Morrison Care Services is a CQC-regulated home-care agency in Barking.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 07/10/2022

## Practical info

- Postcode: IG11 8BB
- Registered manager: Arthur, Cynthia
- Local authority: Barking and Dagenham
- Region: London
- City: Barking
- Last CQC check: 07/Oct/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Effective partnership working with local authorities and healthcare professionals (e.g. psychologists, OTs)
  - Published: 2022-10-07
- Finding
  - Evidence: People and staff engaged through surveys, resident meetings and team meetings
  - Published: 2022-10-07
- Finding
  - Evidence: Registered manager understood regulatory requirements and acted with duty of candour
  - Published: 2022-10-07
- Finding
  - Evidence: Person-centred culture with equality, diversity, faith and sexuality embedded in documentation
  - Published: 2022-10-07
- Finding
  - Evidence: Incidents and accidents recorded with lessons learned to prevent recurrence
  - Published: 2022-10-07
- Finding
  - Evidence: Infection prevention and control training and policies followed in line with government guidance
  - Published: 2022-10-07
- Finding
  - Evidence: Medicines managed safely with regular MAR audits and staff competency checks
  - Published: 2022-10-07
- Finding
  - Evidence: Sufficient staffing levels to meet people's needs
  - Published: 2022-10-07
- Finding
  - Evidence: Robust recruitment processes including DBS and identity checks
  - Published: 2022-10-07
- Finding
  - Evidence: Risks to people assessed, monitored and managed with individualised risk assessments
  - Published: 2022-10-07
- Finding
  - Evidence: Robust safeguarding systems and staff trained in recognising abuse
  - Published: 2022-10-07

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-10-07
- Finding
  - Preventing and controlling infection
  - Published: 2022-10-07
- Finding
  - Using medicines safely
  - Published: 2022-10-07
- Finding
  - Staffing and recruitment
  - Published: 2022-10-07
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-10-07
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-07

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-10-07
- Finding
  - Engaging and involving people, public and staff; continuous learning and improving care
  - Published: 2022-10-07
- Finding
  - Managers and staff clear about roles, quality, risk and regulatory requirements; duty of candour
  - Published: 2022-10-07
- Finding
  - Promoting a positive, person-centred, inclusive and empowering culture
  - Published: 2022-10-07

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4647562036

HomeCare Compass is an independent guide and is not affiliated with the CQC.