# Spire Homecare Limited

*Operated by Spire Homecare 2016 Limited.*

Spire Homecare Limited is a CQC-regulated home-care agency in Salisbury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Requires improvement |
| Safe | Good |
| Effective | Good |
| Caring | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Good |

Rating published: 09/02/2026

## Practical info

- Postcode: SP2 7GL
- Registered manager: Martin, Elizabeth
- Local authority: Wiltshire
- Region: South West
- City: Salisbury
- Last CQC check: 09/Feb/2026 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Complaints were investigated promptly with responses provided and positive feedback passed on to staff.
  - Published: 2019-06-20
- Finding
  - Evidence: Good working relationships with external health and social care professionals to ensure people's health needs were met.
  - Published: 2019-06-20
- Finding
  - Evidence: End of life care was well managed, working with palliative care services and respecting people's preferences and beliefs.
  - Published: 2019-06-20
- Finding
  - Evidence: People's communication and diverse cultural/religious needs were assessed, recorded and reflected in individualised care plans.
  - Published: 2019-06-20
- Finding
  - Evidence: Effective quality assurance systems including care record reviews, satisfaction surveys and unannounced spot checks.
  - Published: 2019-06-20
- Finding
  - Evidence: Strong leadership with registered manager and directors involved in day-to-day running, praised by people, relatives and staff.
  - Published: 2019-06-20
- Finding
  - Evidence: Staff were well supported through regular one-to-one meetings, group meetings and annual appraisals, with good on-call backup.
  - Published: 2019-06-20
- Finding
  - Evidence: Medicines management was safe, with accurate records, regular reviews and unannounced spot checks by the registered manager.
  - Published: 2019-06-20
- Finding
  - Evidence: Effective safeguarding systems in place with staff confident in escalating concerns and provider responding well to issues raised.
  - Published: 2019-06-20
- Finding
  - Evidence: People received caring and compassionate support from kind and committed staff, with person-centred care plans regularly reviewed.
  - Published: 2019-06-20

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4565149680

HomeCare Compass is an independent guide and is not affiliated with the CQC.