# Chatterton Hey

*Operated by Langley House Trust.*

Chatterton Hey is a CQC-regulated home-care agency in Bury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 20/06/2019

## Practical info

- Postcode: BL0 0QH
- Registered manager: Wylie, Stephen
- Local authority: Lancashire
- Region: North West
- City: Bury
- Last CQC check: 15/Feb/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Met the requirement for non-exempt staff and visiting professionals to be vaccinated against COVID-19
  - Published: 2022-05-20
- Finding
  - Evidence: Up-to-date infection prevention and control policy
  - Published: 2022-05-20
- Finding
  - Evidence: Assured on PPE use, testing access, shielding/social distancing, safe admissions and visiting arrangements
  - Published: 2022-05-20
- Finding
  - Evidence: Clothing grant provided so staff could change into separate work clothes on arrival
  - Published: 2022-05-20
- Finding
  - Evidence: All staff completed COVID-19 risk assessments, including new staff on starting work
  - Published: 2022-05-20
- Finding
  - Evidence: Visits outside the home were individually risk assessed and supported by staff using a pool car
  - Published: 2022-05-20
- Finding
  - Evidence: Mini fridges supplied in rooms so isolating residents had access to drinks and snacks
  - Published: 2022-05-20
- Finding
  - Evidence: Provided distraction packs, computer tablets, exercise DVDs, video games and newspapers to men isolating due to COVID-19
  - Published: 2022-05-20

### safe

- Finding
  - How well are people protected by the prevention and control of infection?
  - Published: 2022-05-20
- Finding
  - Staffing - measures in place to mitigate COVID-19 related staff pressures
  - Published: 2022-05-20

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-442795647

HomeCare Compass is an independent guide and is not affiliated with the CQC.