# Sunbird Care Ltd

Sunbird Care Ltd is a CQC-regulated home-care agency in Croydon.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 04/03/2023

## Practical info

- Postcode: CR0 5PE
- Local authority: Croydon
- Region: London
- City: Croydon
- Last CQC check: 04/Mar/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Good communication with people, relatives, staff and external health and social care professionals
  - Published: 2023-03-04
- Finding
  - Evidence: Regular audits of care records, supervision, spot checks and training in place
  - Published: 2023-03-04
- Finding
  - Evidence: Registered manager experienced, knowledgeable and well-regarded by relatives and staff
  - Published: 2023-03-04
- Finding
  - Evidence: Mental Capacity Act principles understood and applied, with clear records for staff
  - Published: 2023-03-04
- Finding
  - Evidence: Staff trained in infection control, PPE, food hygiene and safeguarding with competency checks
  - Published: 2023-03-04
- Finding
  - Evidence: Medicines administered safely with electronic recording enabling real-time alerts and auditing
  - Published: 2023-03-04
- Finding
  - Evidence: Sufficient staffing levels with good timekeeping and no concerns raised by people or relatives
  - Published: 2023-03-04
- **record_keeping** _(minor)_
  - Evidence: The provider explored any gaps in people's employment records...the reasons were not always clearly recorded and the registered manager told us they would do so going forwards.
  - Published: 2023-03-04

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4385143486

HomeCare Compass is an independent guide and is not affiliated with the CQC.