# JAAN Services

*Operated by JAAN Services Limited.*

JAAN Services is a CQC-regulated home-care agency in Corby.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 03/02/2024

## Practical info

- Postcode: NN17 1QB
- Registered manager: Mushayahembe, Lawrence
- Local authority: North Northamptonshire
- Region: East Midlands
- City: Corby
- Last CQC check: 03/Feb/2024 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Registered manager accessible, transparent and responsive; understood duty of candour
  - Published: 2024-02-03
- Finding
  - Evidence: Person-centred culture with people involved in care reviews and service development
  - Published: 2024-02-03
- Finding
  - Evidence: Strong partnership working with external agencies and health professionals
  - Published: 2024-02-03
- Finding
  - Evidence: Effective quality assurance with continuous audits, regular supervisions and staff meetings
  - Published: 2024-02-03
- Finding
  - Evidence: Medicines safely managed with audit systems and STOMP principles applied
  - Published: 2024-02-03
- Finding
  - Evidence: Robust safeguarding systems with timely referrals and staff confident in reporting abuse
  - Published: 2024-02-03
- Finding
  - Evidence: Sufficient appropriately trained staff with very low turnover, providing consistent care
  - Published: 2024-02-03
- Finding
  - Evidence: Risks were assessed, managed and regularly reviewed with comprehensive, personalised support plans
  - Published: 2024-02-03

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2024-02-03
- Finding
  - Preventing and controlling infection
  - Published: 2024-02-03
- Finding
  - Using medicines safely
  - Published: 2024-02-03
- Finding
  - Staffing and recruitment
  - Published: 2024-02-03
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2024-02-03
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2024-02-03

### well_led

- Finding
  - Working in partnership with others
  - Published: 2024-02-03
- Finding
  - Continuous learning and improving care
  - Published: 2024-02-03
- Finding
  - Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
  - Published: 2024-02-03
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2024-02-03
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2024-02-03
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2024-02-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4377302990

HomeCare Compass is an independent guide and is not affiliated with the CQC.