# Barclay Specialist Care Ltd

Barclay Specialist Care Ltd is a CQC-regulated home-care agency in Corby.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Outstanding |
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |

Rating published: 04/07/2023

## Practical info

- Postcode: NN17 5EU
- Registered manager: Barclay, Sinead
- Local authority: North Northamptonshire
- Region: East Midlands
- City: Corby
- Last CQC check: 04/Jul/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity, and independence
  - Published: 2023-07-04
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-07-04
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-07-04

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-07-04
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care
  - Published: 2023-07-04
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-07-04
- Finding
  - Staff support: induction, training, skills, and experience
  - Published: 2023-07-04
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance, and the law
  - Published: 2023-07-04

### Other

- Finding
  - Evidence: Quarterly satisfaction surveys sent to people, families, advocates, and professionals with resulting action plans.
  - Published: 2023-07-04
- Finding
  - Evidence: Parent carers employed and trained by the service to support family members, ensuring consistency and reducing carer stress.
  - Published: 2023-07-04
- Finding
  - Evidence: Robust audit systems covering accidents, incidents, risk management, training, supervision, and recruitment records.
  - Published: 2023-07-04
- Finding
  - Evidence: Proactive community engagement including the Corby community Christmas project supporting 77 children and their families.
  - Published: 2023-07-04
- Finding
  - Evidence: Outstanding leadership with champions programme covering safeguarding, mental health, LGBTQ+, diversity, and communication.
  - Published: 2023-07-04
- Finding
  - Evidence: Strong person-centred culture embedded throughout, with co-designed care plans and individually matched staff to people.
  - Published: 2023-07-04
- Finding
  - Evidence: Robust medicines management including STOMP principles, competency assessments, and daily medication administration records.
  - Published: 2023-07-04

### responsive

- Finding
  - End of life care and support
  - Published: 2023-07-04
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-07-04
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2023-07-04
- Finding
  - Meeting people's communication needs
  - Published: 2023-07-04
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-07-04

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2023-07-04
- Finding
  - Preventing and controlling infection
  - Published: 2023-07-04
- Finding
  - Using medicines safely
  - Published: 2023-07-04
- Finding
  - Staffing and recruitment
  - Published: 2023-07-04
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-07-04
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2023-07-04

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-07-04
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-07-04
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements
  - Published: 2023-07-04
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive, and empowering
  - Published: 2023-07-04

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-4357774547

HomeCare Compass is an independent guide and is not affiliated with the CQC.